Terms & Conditions

Welcome to Ma Lorene & Co. Your use of our website and services is subject to the following terms and conditions. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.

1. Introduction

Ma Lorene & Co. offers a range of personal care products, specializing in natural hair oils. Our mission is to provide high-quality, organic, and eco-friendly products that promote healthy hair care.

2. Eligibility

By using our site, you represent that you are at least 18 years of age or have the consent of a parent or guardian. If you are under 18, you may use our services only with the involvement of a parent or guardian.

3. Product Information

We strive to ensure that the product information on our website is accurate and up to date. However, we do not warrant that the information is complete, reliable, current, or error-free. We reserve the right to modify our products and descriptions at any time without prior notice.

4. Pricing

All prices are listed in [insert currency] and are subject to change without notice. We reserve the right to correct any pricing errors and are not liable for any errors in pricing, descriptions, or product availability.

5. Payment

Payments can be made through our accepted payment methods, which include major credit cards and other electronic payment systems. By providing your payment information, you represent that you are authorized to use the payment method selected.

6. Shipping and Delivery

We strive to process and ship orders promptly. Shipping times may vary based on location and carrier. We are not responsible for any delays in delivery caused by circumstances beyond our control, including but not limited to natural disasters or customs delays.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible products within [insert number of days, e.g., 30 days] of receipt for a full refund or exchange, provided they are unused and in their original packaging. Please contact our customer service for return instructions.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Ma Lorene & Co. and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our materials is prohibited.

9. User Conduct

You agree to use our website in a manner that is lawful and respectful. You must not engage in activities that could harm, disable, or overburden our website or interfere with any other party's use of the services.

10. Disclaimers

Our products are for external use only. Always conduct a patch test before using any new product. We are not responsible for any adverse reactions or damages resulting from misuse of our products. Consult a healthcare professional if you have concerns about using any of our products.

11. Limitation of Liability

To the fullest extent permitted by law, Ma Lorene & Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or website.

12. Modifications to Terms

We may update these terms and conditions from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of [insert state or country]. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the courts located in [insert jurisdiction].

14. Contact Information

For questions regarding these terms and conditions or our products, please contact us at:

Ma Lorene & Co.  
Email: info@malorene&co@gmail.com  

By using our services, you agree to these Terms and Conditions. Thank you for choosing Ma Lorene & Co. for your personal care needs!

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Last Updated: 05/27/2025